Event Assistance

We’re so excited you’re considering joining us for an upcoming event with the Office of Professional Programs at UMBC! Please refer to the following information and frequently asked questions.

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If you have any additional questions that are not answered below, please contact us at professionals@umbc.edu.

Virtual Events

Webex

At this time, all UMBC Professional Programs virtual events are supported via the Webex platform.

Accessing Webex Meetings and Events via a Laptop or Desktop Computer

To ensure the best experience possible we recommend you download the Webex app on a laptop or desktop computer to access UMBC virtual events. If you plan on attending our virtual events using your mobile device, skip to the Mobile Access section below.

  1. Click on the event that you wish to join through your event confirmation email or the event webpage. Make sure your pop-up blocker is disabled.
  2. Enter your first name, last name, and email address that you used when registering for the event.

Accessing Webex Events Via a Mobile Device

Download the Webex app to your mobile device prior to the event to join the Webex session. If you already have the app you can select to use the app that is installed.

  1. On the day of the event, select the session you wish to attend through your event confirmation email or the event webpage.
  2. Fill out your information (first name, last name, and email address you used to register).
  3. Click the “Join Now” button and select that you would like to join using the app that is installed.
  4. Click “Start” and you will join the session.

If you have issues with meeting quality, try closing other applications, turning off your video, and/or switching to a computer.

Joining Breakout Rooms

During some of our virtual programs, you may be asked to join breakout rooms in Webex Meetings. For instructions on how to join a breakout space via a desktop or mobile device, please visit the Webex Help Guide for full instructions.

Call-In Option

If you experience any issues joining Webex using the link provided, you may be able to call in for audio only by dialing: 1-202-860-2110. If the event has the option for you to participate by phone, you will need to enter the 10-digit meeting number provided during the event or within your email confirmation.

In order to fully participate in our events, we strongly encourage you to join from a computer or the free Webex app. Participants who call in to the meeting will have very limited functionality and not be able to join breakout rooms.

Event Times/Time Zones

Verify the Time Zone for Your Location

All posted event times for UMBC are in Eastern Time (E.T.). If you are attending a virtual event from outside the region, please use this time zone converter and update the date and time fields on the right-hand side (above Maryland) with the date and time of the posted event to determine the correct time based on your location.

In-Person Events

UMBC Campus in Catonsville, MD

Getting to Campus

UMBC is conveniently located in Catonsville, MD, just five minutes away from Baltimore-Washington International Airport, and with bus service to downtown Baltimore. AMTRAK and MARC commuter trains serve the nearby BWI Rail Station.

Please visit the UMBC Campus Location and Maps website for more information about directions to campus and campus maps. Parking information is available at UMBC Parking Services.

COVID-19 Health and Safety Policies

For events taking place at UMBC, please refer to the UMBC Retriever Ready website for the most up-to-date health and safety policies.

UMBC-Shady Grove Campus in Rockville, MD

Please visit the UMBC-Shady Grove Event Assistance website for information regarding events hosted by UMBC-Shady Grove Professional Programs in Rockville, MD.

Accessibility and Event Accommodations

UMBC and the Office of Professional Programs are committed to inclusivity and accessibility. If you are in need of any accommodations or other assistance, please contact us at professionals@umbc.edu as soon as possible and provide the name and date of the event(s) you are planning to attend.

*Please note that automated closed captioning for virtual events is available via Webex Assistant through UMBC’s Webex Meetings platform.

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